TABLE OF CONTENTS
| Table of Figures |
| Linked Documents |
| Acronym Glossary |
| WNMU Institutional
Overview |
| 01
Goals for Student Learning/Key Programs |
| 02 Key
Organizational Services |
| 03
Stakeholder Requirements & Primary Competitors |
| 04
Administrative, Faculty & Staff Human Resources |
05 Strategies
Aligning Leadership with Mission & Values |
06
Strategies Aligning Administrative Support Goals With
Mission & Values |
07 Data
Collection, Information Resources & Technologies |
08 Key
Commitments, Strengths, Challenges & Opportunities |
| 09 Key
Partnerships & Collaborations |
| Category One: Helping
Students Learn |
1P1. Determining common or shared objectives for learning & development |
| 1P2
Determining specific program learning objectives |
| 1P3 Designing
new programs that facilitate student learning |
| 1P4 Designing
responsive academic programming |
| 1P5 Determining student preparation |
1P6
Communicating preparation and learning objectives to students |
1P7 Helping
students select programs of study that match needs, interests & abilities |
| 1P8 Dealing
with underprepared students |
| 1P9 Detecting
& addressing different learning styles |
| 1P10 Addressing student needs |
1P11 Defining, documenting, and communicating expectations for effective teaching and learning |
| 1P12 Building an effective and efficient course delivery system |
| 1P13 Ensuring
that programs and courses are up-to-date and effective |
| 1P14 How
programs and courses are changed or discontinued |
1P15
Determining and addressing student and faculty learning support needs in student learning, development, and assessment processes |
1P16 Aligning co-curricular development goals with curricular learning objectives |
1P17 Determining that learning and development expectations for matriculating students have been met |
| 1P18 Designing processes for assessing student learning |
| 1R1. Student learning and development measures |
1R2. Performance results for common student learning and development objectives |
| 1R3.
Performance results for specific program learning objectives |
| 1R4. Evidence that students have acquired required knowledge
& skills |
| 1R5. Performance results for learning support processes |
| 1R6. Comparative Results for Helping Students Learn |
| 1I1. Recent improvements in Helping Students Learn |
1I2. Selecting specific processes & setting targets for
improved performance results for Helping Students
Learn |
| Category
Two: Supporting Other Distinctive Objectives |
|
2P1. Designing key
non-instructional processes |
2P2. Determining major non-instructional objectives for
external Stakeholders |
| 2P3. Communicating expectations regarding non-instructional
objectives |
| 2P4. Assessing & reviewing non-instructional objectives |
| 2P5. Determining faculty & staff needs relative to these
objectives |
| 2P6. Incorporating faculty & staff needs |
| 2R1.
Measures of major non-instructional objectives |
| 2R2.
Performance results in other distinctive objectives |
| 2R3. Comparisons with other higher education organizations |
2R4. How performance results strengthen the organization & enhance relationships |
2I1. Recent improvements
made in Accomplishing Other Distinctive Objectives |
2I2. Selecting processes to improve & setting targets for
performance results for Supporting Other Distinctive Objectives |
| Category Three: Understanding Students’ and Other Stakeholders’
Needs |
| 3P1. Identifying changing needs of students |
| 3P2. Building and maintaining relationships with students |
| 3P3. Analyzing and responding to changing stakeholder needs |
| 3P4. Building and maintaining relationships with key
stakeholders |
| 3P5. Determining target student and stakeholder groups |
| 3P6. Collecting, analyzing, and acting on student complaints |
| 3R1. Determining satisfaction of students and other stakeholders |
| 3R2. Performance results for student satisfaction |
| 3R3. Performance results for building relationships with
students |
| 3R4. Performance results for stakeholder satisfaction |
| 3R5. Performance
results for building relationships with key stakeholders |
3R6. Comparative results for Understanding Students’ and Other Stakeholders’
Needs |
3I1. Recent improvements in Understanding Students’ and Other Stakeholders’ Needs |
3I2. Selecting specific processes & setting targets for
improved performance results for Understanding Students’ and
Other Stakeholders’ Needs |
| Category
Four: Valuing People |
4P1. Identifying specific credentials, skills, and values
required for faculty, staff, and administrators |
4P2. How hiring processes make certain that employees possess
required credentials, skills and values |
| 4P3. Recruiting, hiring, and retaining employees |
| 4P4. Orienting employees to the organization’s history,
mission, and values |
| 4P5. Planning for changes in personnel |
4P6. Designing work processes that contribute to productivity and employee satisfaction |
| 4P7. Ensuring ethical practices of all employees |
4P8. Determining training needs; aligning training with
organizational plans to strengthen instructional &
non-instructional programs & services |
| 4P9. Training
to develop all faculty, staff, and administrators |
| 4P10. Personnel evaluation system |
| 4P11. Employee recognition, reward, compensation, and benefit
systems |
| 4P12. Key issues related to motivation |
4P13.
Providing for & evaluating employee satisfaction, health, safety & well-being |
4R1. Measures collected and analyzed regularly |
| 4R2. Performance results in Valuing People |
| 4R3. Evidence of productivity and effectiveness |
| 4R4. Comparison of performance results |
| 4I1. Recent improvements in Valuing People |
4I12. Selecting
specific processes & setting targets for improved performance results for Valuing People |
| Category
Five: Leading and Communicating |
| 5P1. Defining and reviewing organizational mission and values |
5P2. How leaders set direction in alignment with the mission,
vision, values, and commitment to high performance |
5P3. Directions taking into account the needs and expectations
of current and potential students and key
stakeholder groups |
5P4. How leaders guide the organization in seeking future
opportunities while enhancing a strong focus on
students and learning |
| 5P5. Decision making within the organization |
| 5P6. Using Information and Results in Decision Making |
| 5P7. Organizational communication methods |
| 5P8. Communication of shared mission, vision, and values |
5P9. Encouraging, Developing, and Strengthening Leadership
Abilities; Communicating Best Practices |
| 5P10. Leadership Succession |
| 5R1. Performance measures of Leading & Communicating |
| 5R2. Results for Leading & Communicating processes and
systems |
| 5R3. Leading & Communicating performance results comparisons |
| 5I1. Recent improvements in Leading & Communicating |
5I2. Selecting specific processes & setting targets for
improved performance results for Leading &
Communicating |
| Category Six: Supporting
Institutional Operations |
| 6P1. Identifying support needs of students and other
stakeholders |
| 6P2. Identifying support service needs of faculty, staff &
administrators |
6P3. Designing, maintaining, & communicating key processes
related to safety & security |
| 6P4. Managing key support processes on a daily basis |
6P5. Documenting support processes to encourage knowledge
sharing, innovation, and empowerment |
| 6R1. Measures of support processes |
| 6R2. Performance results for student support service processes |
| 6R3. Results for administrative support processes |
| 6R4. How key support areas use information & results to
improve services |
| 6R5. Comparative results for Supporting Organizational
Operations |
| 6I1. Recent improvements In Supporting Institutional Operations |
6I2. Selecting processes to improve and targets for improved
performance results for Supporting
Institutional Operations |
| Category
Seven: Measuring Effectiveness |
7P1. Selecting, managing, & distributing data and
performance information to support programs &
services |
7P2. Selecting, managing, & distributing data and performance information to support planning &
improvement |
| 7P3. Determining data & performance information needs |
| 7P4. Performance data analysis & sharing |
| 7P5. Determining needs & priorities for comparative data |
| 7P6. Aligning department data analysis with organizational
goals |
| 7P7. Ensuring timeliness, accuracy, reliability, and security |
| 7R1. Information system & knowledge management performance
analysis |
| 7R2. Evidence that Measuring Effectiveness meets organization’s
needs |
| 7R3. Comparing results with other higher education organizations |
| 7I1. Recent improvements in Measuring Effectiveness |
7I2. Selecting specific processes & setting targets for
improved performance results for Measuring Effectiveness |
| Category
Eight: Planning Continuous Improvement |
| 8P1. Key Planning Processes |
| 8P2. Selecting short- & long-term strategies |
| 8P3. Developing key action plans to support organizational
strategies |
| 8P4. Coordinating & planning processes across WNMU |
| 8P5. Defining objectives, selecting measures, & setting
performance targets |
| 8P6. Linking strategy selection & action plans |
| 8P7. Assessing & addressing risk in the planning process |
| 8P8. Ensuring employee capabilities address changing
requirements |
|
8R1. Measures of effectiveness of WNMU’s planning
processes |
| 8R2. Results for accomplishing organizational strategies &
action plans |
| 8R3. Projections/targets for performance over the next 1-3 years |
| 8R4. Comparative results for Planning Continuous Improvement |
| 8R5. Evidence that the planning process is effective |
|
8I1. Recent improvements in Planning Continuous
Improvement |
8I2. Selecting specific processes & setting targets for
improved Performance results for Planning Continuous
Improvement |
| Category
Nine: Building Collaborative Relationships |
9P1. Creating, prioritizing, & building relationships with
organizations from which we receive our students |
9P2. Creating, prioritizing, & building relationships with
organizations that depend on our students &
graduates to meet their requirements |
9P3. Creating, prioritizing, & building relationships with
organizations that provide services to our students |
9P4. Creating, prioritizing, & building relationships with
organizations that supply materials & services |
9P5. Creating, prioritizing, & building relationships with
education associations, external agencies, consortia
partners & general community |
| 9P6. Ensuring that partnership relationships are meeting needs |
9P7. Creating & building relationships within the
organization; assuring integration & communication |
| 9R1. Measures of building collaborative relationships |
9R2. Performance results in building internal & external key
collaborative relationships |
| 9R3. Comparative results for Building Collaborative
Relationships |
| 9I1. Recent improvements in Building Collaborative Relationships |
9I2. Selecting processes to improve & setting targets for
performance results for Building Collaborative Relationships |
| |
TABLE OF FIGURES
LINKED DOCUMENTS
An alphabetical inventory,
with hyperlinks, of supporting figures, reports and other documentation attached
to the 2009 WNMU Systems Portfolio
Academic
Affairs Operational Plan
Accreditation
Results
Acronym Glossary
Admissions
Annual Report
Advising
Training Survey Results 2009
Affirmative Action Plan
Applied
Technology (School of) Restructuring
AQIP
Action Project Report 2009
AQIP
Quality Checkup Final Report 2007
Assessment
Rubric for Academic Departments
Athletics Graduation
Success Plan
Athletics Organization
Chart
Board of Regents’ Manual
Business
Administration & Economics (School of) Assessment Report
Business
Affairs Operational Plan
Capture Rates
Career
Services Annual Report
Chairs’ Council
Retreat 2009
Chemical
Dependency Program Review
Communication
Tree 2009
Counseling
Program Review
Crisis
Response Plan
Decision Cycle
Donor
Recognition
Early
Childhood Programs Best Practices
Early
Childhood Programs Services Flow Chart
Early Childhood QRS Report
EBI Longitudinal Report
Employee of the Month
Nomination Form
Event Planning
Checklist
Exempt
Staff Hiring Process
Faculty
Recruitment & Hiring Policies
Faculty
Training & Development (Online)
Financial
Aid Annual Report
FISAP Application 2009
Gender Equity Plan
Graduating
Senior Survey Results
Graduation
Rate White Paper
H1N1 Plan
Housing
(Residence Life) Annual Report
Human
Resources Strategic Plan
Humanities
Assessment Report
Inclement
Weather Policy
Institutional
Advancement Scorecard
Interdisciplinary
Expressive Arts Program
IT Communications Crisis Plan
Learning
Styles Inventory
Marketing
& Controls Plan
Master
of Arts in Teaching Program Review
MBO Process
Mental
Health Services Annual Report
Natural
Sciences Assessment Report
NCAA Response to WNMU Self Study
New
Faculty Orientation 2009
New
Staff Orientation 2009
Non-Exempt
Staff Hiring Process
NSSE Trend Data
Nursing Program
Assessment Report
Ombuds Services
Online
Graduate Services Process Flowchart
Online Master of
Interdisciplinary Studies Program Results
Open Forum
Evaluation Form
Professional
Development Program Survey Results
Professional
Development Program Proposed Topics
Program Review Process
Promotion &
Tenure Cycle
Promotion &
Tenure Calendar
Registrar Annual
Report
Residence
Life (Housing) Annual Report
Scholarship
of Teaching & Learning Student Work Experience Final Report
School of
Education Assessment Report
School
of Education Counseling Program Review
School
of Education Master of Arts in Teaching Program Review
Screening
Committee Grid (Sample)
Social
Work Assessment Report
Sociology
Program Review
Staff Mentor
Expectations
Strategic
Plan 2009-2012
Strategic
Plan with Key Measures 2007 – 2010
Strategic
Planning Activities Timeline
Strategic Planning
Process
Strategic
Planning Communication Tree 2009
Student
Affairs Operational Plan
Student
Satisfaction Comparisons (CUP)
SWOT Analysis 2009
Syllabus Template
WNMU
by the Numbers (Scorecard)
WNMU
Marketing & Controls Plan
WNMU Organization
Chart
WNMU
Strategic Plan
Acronym Glossary
AAP: Affirmative Action Plan
AASCU: American Association
of State Colleges & Universities
AFSCME: American Federation
of State, County & Municipal Employees
ASWMNU: Associated Students
of WNMU (student government)
BOR: WNMU Board of Regents
CAAP: College Assessment of
Academic Progress (test)
CASE: Council for the
Advancement & Support of Education
CATs: Classroom Assessment
Techniques
C & I: Curriculum &
Instruction Committee
CHECS: New Mexico Council for
Higher Education Computing/Communication Service
CMS: Content Management
System (Contribute)
COMPASS: Computer Adaptive
Placement Assessment and Support System
CUP: Council of University
Presidents
DWAT: Displaced Workers’
Assistance Team
FoE: Foundations of
Excellence®
EADA: Equity in Athletic
Disclosure Act
EDC: Economic Development
Course; aka New Mexico Economic Development Course
ENMU: Eastern New Mexico University
GED: General Education
Development
HED: New Mexico Higher
Education Department
IAC: Institutional Advancement
Committee
IT: Information Technology
ITV: Interactive video
teleconferencing
LMS: Learning management
system (Blackboard-Vista)
MBO: management by objectives
ME: Mustang Express (WNMU web
portal)
MOT: Master of Occupational
Therapy
MSW: Master of Social Work
NACUBO: National Association
of College & University Business Officers
NACADA: National Academic
Advising Association
NCATE: National Council for
Accreditation of Teacher Education
NCCER: National Center for Construction Education and Research
NMEDC: New Mexico EDC:
Economic Development Course; aka Economic Development Course
NL: Noel-Levitz Student
Satisfaction Survey
NMHEAR: New Mexico Higher
Education Assessment and Retention
NMHU: New Mexico Highlands University
NMSU: New Mexico State University
NMT: New Mexico Tech (New
Mexico Institute of Mining & Technology)
NSSE: National Survey of
Student Engagement
OPG: Online Policy Group
OSSC: Online Student Support
Committee
P/VPAA: Provost/Vice
President for Academic Affairs
RA: Resident Assistant
SCH: Student Credit Hour
SEAT: Senior Executive
Administrative Team
SIFE: Students in Free
Enterprise
SOE: School of Education
SOTL: Scholarship of Teaching
& Learning (AQIP Action Project Team)
SP: Systems Portfolio
SPP: Strategic Planning
Process
SSS: Student Success Seminar
TEARS: Teacher Education
Accountability Reporting System
TorC: Truth or Consequences
(community in WNMU’s service region)
UNM: University of New Mexico
VPBA: Vice President for
Business Affairs
VPIA: Vice President for
Institutional Advancement
VPs: Vice Presidents’ Council
VPSA: Vice President for
Student Affairs/Dean of Enrollment Management
VSA: The Voluntary System of
Accountability
WILL: Western Institute for
Lifelong Learning
WIN: Western Improvement
Network
WNMU: Western New Mexico University
WOW: Western Online Writing
