NCA Academic Quality Improvement Project - Criteria

  1. Helping Students Learn identifies the shared purpose of all higher education organizations, and is accordingly the pivot of any institutional quality analysis. It examines an institution's systems and processes for:
  1. Accomplishing Other Distinctive Objectives addresses the processes that contribute to the achievement of an institutionís major objectives that complement student learning and fulfill other portions of the institutionís mission. It examines an institution's systems and processes for:
  1. Understanding Students' and Other Stakeholdersí Needs examines how a quality-driven institution, knowing it will ultimately be judged by all of those external or internal individuals and groups that have a major stake in the institutionís success, works actively to understand their needs. It examines an institution's systems and processes for:
  1. Valuing People allows the higher education institution to demonstrate its commitment to the development of the talents of all of its faculty, staff, and administrators since the efforts of all are required for institutional success. It examines an institution's systems and processes for:
  1. Leading and Communicating addresses how an institutionís leadership and communication structures, networks, and processes guide the institution in setting directions, making decisions, seeking future opportunities, and building and sustaining a learning environment. The leadership system includes not only those who have day-to-day supervisory or decision-making responsibility to manage the institution, but also the oversight entities such as institutional or state boards, or trustees. This criterion examines an institution's systems and processes for:
  1. Supporting Institutional Operations addresses the variety of institutional support processes that, while they do not directly impact student learning, help to provide an environment in which learning can thrive. It examines an institution's systems and processes for:

  1. Measuring Effectiveness examines the information system the institution employs to collect and use data to responsibly manage itself and to drive performance improvement. It examines an institution's systems and processes for:
  1. Planning Continuous Improvement examines how an institution aligns what it wants or hopes to do with what it actually does. It examines an institution's systems and processes for:
  1. Building Collaborative Relationships examines an institutionís relationships Ė current and potential Ė to analyze how they contribute to the institutionís accomplishing its mission. It examines an institution's systems and processes for: