Comparison of Noel-Levitz Results
Year to Year
at WNMU


Advising
Spring 2002
Spring 2001
Percentage Change 2001 to 2002
  Importance Satisfaction Gap Importance Satisfaction Gap Gain in Satisfaction over 2001 Decrease in Gap over 2001
Academic Advising Scale
6.26
5.24
1.02
6.31
5.02
1.29
4.38%
20.93%
(6) Approachable
6.37
5.47
0.90
6.43
5.27
1.16
3.80%
22.41%
(14) Concerned about success
6.21
5.32
0.89
6.22
5.09
1.13
4.51%
21.23%
(19) Helps set goals
6.09
4.99
1.10
6.08
4.73
1.35
5.50%
18.52%
(33) Knows requirements in major
6.44
5.47
0.97
6.47
5.24
1.23
4.39%
21.14%
(55) Requirements clear/reasonable
6.19
4.94
1.25
6.35
4.75
1.60
4.00%
21.88%
Other Items
(44) Support services meet needs
5.95
4.68
1.27
6.03
4.37
1.66
7.09%
23.49%
(49) Adequate career services
6.09
4.43
1.66
6.08
4.11
1.97
7.79%
15.74%

 

These five make up the Academic Advising Scale:
6. My academic advisor is approachable
14. My academic advisor is concerned about my success as an individual
19. My academic advisor helps me set goals to work toward.
33. My academic advisor is knowledgeable about requirements in my major.
55. Major requirements are clear and reasonable.

Other items related to Academic Advising
44. Academic support services adequately meet the needs of students
49. There are adequate services to help me decide upon a career.

 

Advising
Spring 2002
Spring 2001
Percentage Change 2001 to 2002
  Importance Satisfaction Gap Importance Satisfaction Gap Gain in Satisfaction over 2001 Decrease in Gap over 2001
(10) Administrators approachable
5.76
4.28
1.48
5.86
3.96
1.90
8.08%
22.11%
(43) Responsive admissions counselors
5.86
4.42
1.44
5.99
4.09
1.90
8.07%
24.21%
(45) Students feel welcome
6.13
4.89
1.24
6.15
4.54
1.61
7.71%
22.98%
(57) Seldom get "run-around"
6.15
3.64
2.51
6.30
3.31
2.99
9.97%
16.05%
(59) Shows concern as individuals
6.12
4.64
1.48
6.22
4.21
2.01
10.21%
26.37%
(60) Know campus happenings
5.39
4.14
1.25
5.57
3.85
1.72
7.53%
27.33%
(67) Freedom of expression exists
5.95
4.79
1.16
6.07
4.59
1.48
4.36%
21.62%
(71) Channels for student complaints
5.86
4.10
1.76
5.96
3.79
2.17
8.18%
18.89%

 

Items relating to Communication with Students at WNMU.
10. Administrators are approachable to students.
43. Admissions counselors respond to prospective students' unique needs and requests.
45. Students are made to feel welcome on this campus.
57. I seldom get the "run-around" when seeking information on this campus.
59. This institution shows concern for students as individuals.
60. I generally know what's happening on campus.
67. Freedom of expression is protected on campus.
71. Channels for expressing student complaints are readily available.

 

Advising
WNMU
National Group Means
Percentage Difference: WNMU Compared to National Group Means
  Importance Satisfaction Gap Importance Satisfaction Gap Difference in Satisfaction: WNMU compared to Group Means Difference in Gap: WNMU compared to Group Means
Academic Advising Scale
6.26
5.24
1.02
6.31
5.07
1.24
3.35%
-17.94%
(6) Approachable
6.37
5.47
0.90
6.42
5.27
1.15
3.80%
-21.74%
(14) Concerned about success
6.21
5.32
0.89
6.25
4.97
1.28
7.04%
-30.47%
(19) Helps set goals
6.09
4.99
1.10
6.01
4.62
1.39
8.01%
-20.86%
(33) Knows requirements in major
6.44
5.47
0.97
6.5
5.35
1.15
2.24%
-15.65%
(55) Requirements clear/reasonable
6.19
4.94
1.25
6.37
5.11
1.26
-3.33%
-0.79%
Other Items
(44) Support services meet needs
5.95
4.68
1.27
5.93
4.76
1.17
-1.68%
8.55%
(49) Adequate career services
6.09
4.43
1.66
6.13
4.78
1.35
-7.32%
24.80%

 

 

Communication Issues
WNMU
National Group Means
Percentage Difference: WNMU Compared to National Group Means
  Importance Satisfaction Gap Importance Satisfaction Gap Difference in Satisfaction: WNMU compared to Group Means Difference in Gap: WNMU compared to Group Means
(10) Administrators approachable
5.76
4.28
1.48
5.80
4.67
1.13
-8.35%
30.97%
(43) Responsive admissions counselors
5.86
4.42
1.44
5.84
4.63
1.21
-4.54%
19.00%
(45) Students feel welcome
6.13
4.89
1.24
6.12
5.08
1.04
-3.74%
19.23%
(57) Seldom get "run-around"
6.15
3.64
2.51
6.19
4.12
2.07
-11.65%
21.26%
(59) Shows concern as individuals
6.12
4.64
1.48
6.20
4.67
1.53
-0.64%
-3.27%
(60) Know campus happenings
5.39
4.14
1.25
5.66
4.62
1.04
-10.39%
20.19%
(67) Freedom of expression exists
5.95
4.79
1.16
5.97
5.04
0.93
-4.96%
24.73%
(71) Channels for student complaints
5.86
4.10
1.76
5.95
4.36
1.59
-5.96%
10.69%