Western New Mexico University

Work-Study Supervisor Survey Fall 2007

 

 

1. I am:

 

q       A staff member (hourly or non-exempt)

q       A staff member (salaried or exempt)

q       A faculty member

 

2. I directly supervise:

 

q       1 work-study student

q       2-4 work-study students

q       5 or more work-study students

 

3. Work-study students in my area perform the following duties or tasks:

 

q       Clerical Support

q       Answer phones/take messages

q       Use office equipment (photocopier, fax, etc.)

q       Word processing/Microsoft Office program use

q       Data entry into Banner

q       Filing

q       Campus-wide delivery (mail, A/V equipment. etc.)

q       Face-to-face customer service and support

q       Custodial/maintenance

q       Cleaning

q       Grounds maintenance (mowing, etc.)

q       Other duties

 

4. a. My area/unit/department has a formal process for training student workers (e.g., a job description, training materials, checklist of tasks mastered, evaluation):

 


q       Yes

q       No


 

b.  My area/unit/department relies on informal processes for training student workers (e.g., on the job, as need arises, often by other students)

 


q       Yes

q       No


 

5.  My area provides a training/procedural manual for student workers to use on the job:

 


q       Yes

q       No


 

6.  Students who work in my area receive and read the WNMU Student Employment Handbook:

 


q       Yes

q       No


 

 

7. Students who work in my area are allowed to do homework while on the job:

 


q       Yes

q       No


 

8. As their supervisor, I personally train student workers in basic office etiquette:

 


q       Yes

q       No


 

9. As their supervisor I personally train student workers in good customer service practices:

 


q       Yes

q       No


 

10.  Students in my area receive training in safety procedures, such as fire evacuation:

 


q       Yes

q       No


 

11. I believe students learn valuable job skills as a work-study employee:

 

q       Yes     

q       No

 

12. a. Further training for student workers would improve the work-study experience:

 

q       Yes      No

 

b.  Further training for supervisors of students would improve the  work-study experience:

 

q       Yes      No

 

Thank you for taking the time to complete this survey!