1. I am:
q A staff member (hourly or non-exempt)
q A staff member (salaried or exempt)
q A faculty member
2. I directly supervise:
q 1 work-study student
q 2-4 work-study students
q 5 or more work-study students
3. Work-study students in my area perform the following duties or tasks:
q Clerical Support
q Answer phones/take messages
q Use office equipment (photocopier, fax, etc.)
q Word processing/Microsoft Office program use
q Data entry into Banner
q Filing
q Campus-wide delivery (mail, A/V equipment. etc.)
q Face-to-face customer service and support
q Custodial/maintenance
q Cleaning
q Grounds maintenance (mowing, etc.)
q Other duties
4. a. My area/unit/department has a formal process for training student workers (e.g., a job description, training materials, checklist of tasks mastered, evaluation):
q Yes
q No
b. My area/unit/department relies on informal processes for training student workers (e.g., on the job, as need arises, often by other students)
q Yes
q No
5. My area provides a training/procedural manual for student workers to use on the job:
q Yes
q No
6. Students who work in my area receive and read the WNMU Student Employment Handbook:
q Yes
q No
7. Students who work in my area are allowed to do homework while on the job:
q Yes
q No
8. As their supervisor, I personally train student workers in basic office etiquette:
q Yes
q No
9. As their supervisor I personally train student workers in good customer service practices:
q Yes
q No
10. Students in my area receive training in safety procedures, such as fire evacuation:
q Yes
q No
11. I believe students learn valuable job skills as a work-study employee:
q Yes
q No
12. a. Further training for student workers would improve the work-study experience:
q Yes No
b. Further training for supervisors of students would improve the work-study experience:
q Yes No
Thank you for taking the time to complete this survey!