PAYMENT OF FEES
All students are responsible for payment, to the University, of all fees incurred for charges on their student account as the result of registration or other activity. A minimum payment option is available. Students with past due balances will NOT be allowed to register in subsequent semesters. All payments received are FINAL, no changes or adjustments are allowed to the payment amount once the payment has been processed. Reassessment of fees will still occur based on the established add/drop schedule.
At times, it may be necessary to contact students in regards to student financial information. Because email is the official method of communication at Western New Mexico University, the Cashier's Office will attempt to contact students via email. If email communication is deemed to be unsuccessful or the information to be communicated is of high importance or urgency, other methods of communication will be used. Agreement to this Statement of Financial Responsibility authorizes the Cashier's office to utilize any and all addresses, electronic addresses and phone numbers (including cellular numbers) available when attempting to contact students in regards to student financial information. At times, the Cashier's Office will mail financial information to the student, including statements, refunds and tax documents, so it is highly recommended to ensure that your mailing address (MA) s updated with the Registrar's Office. It is also agreed that the Cashier's Office may disclose all contact information along with other relevant information to any outside collection agencies used for the collection of student account fees.
EMAIL AND ONLINE STATEMENTS
Email is the official method of communication by the Cashier's office. It is the student's responsibility to check and responsibly manage their email account so that important information can be received. As billing statements are available online, your failure to receive a billing statement does not constitute a valid reason for not paying a bill in a timely manner. Actions and charges that result from failure to pay charges on time or to respond to a Cashier's Office message are the student's responsibility.
RIGHT TO MODIFY
The University reserves the right to modify by increase or decrease the fees charged for attendance and other services at the University, including but not limited to educational fees, at any time and when in the discretion of the governing board is in the best interest of the University. No increases can or will be effective unless approved by the governing board not less than thirty (30) days prior to the beginning of the academic term (semester, etc.) to which the fees are applicable, with all modification of fees to be effective irrespective as to whether fees have or have not been paid by or on behalf of a student prior to the effective date of the modification.
A student who is withdrawing from all courses must do so by logging into their Mustang Express Account. The Semester Withdrawal link is under the Student Services tab. All students must follow proper procedures when withdrawing from the University. Failure to pay fees, failure to receive financial aid, failure to attend class or refusing financial aid does NOT constitute an official withdrawal from Western New Mexico University.
FEE REASSESSMENT FOR DROPPING CLASSES OR WITHDRAWAL FROM SCHOOL
Keep in mind that dropping a course or courses can lead to a change in enrollment status, which could lead to changes or the loss of federal aid, scholarships, athletic eligibility or veteran's benefits. Fees will be reassessed for students who drop classes or officially withdraw from the University and will be subject to the Tuition Refund Policy guidelines.
If there is a balance due after the last due date, a Financial Hold will be placed on your account. This hold will prevent you from registering for future terms and from getting transcripts or your diploma.
MINIMUM PAYMENT OPTION
All charges incurred by a student will be consolidated into one account. The student will be billed and must make payment by the due date indicated on the bill. An option will be provided on the monthly bill for a minimum payment. TO AVOID CANCELLATION, YOUR FIRST MINIMUM PAYMENT MUST BE RECEIVED AND PROCESSED BY THE DUE DATE.
MINIMUM PAYMENTS AND FINANCIAL AID
If you are receiving Financial Aid, a minimum payment may still be due. To determine your MINIMUM payment amount, you first take your total charges minus any anticipated aid. This would give you your current balance due. Then follow the Interest-free Monthly Payment Plan schedule. This means that unless your Financial Aid is greater than your total charges, you owe a payment.
THIRD PARTY PAYMENTS
Payments from a third party, such as your employer, will be treated in the same manner as Financial Aid when calculating the minimum payment due. If you do not have full sponsorship for all of your fees, you must make at least the minimum payment in order to hold your classes. Purchase Orders or Contracts must be turned in no later than one week prior to the first day of class in order to be considered in the Third Party program.
Approved financial aid is used to reduce the outstanding balance on a student's account. The entry will appear as an 'Anticipated' credit on the monthly billing statement and will reduce the current term balance due. The balance remaining after application of the anticipated aid will be billed to the student and will be subject to the minimum payment process. The student must apply for financial aid in a timely manner. Financial aid is not considered disbursed and eligible for the refund calculation until it appears in the Current Payments/Credits column of the monthly billing statement. Students that do not apply for aid in a timely manner may be required to make their minimum payment without consideration of aid.
APPLICATION OF FINANCIAL AID
By registering for classes the student agrees - that if he/she is eligible to receive Title IV, State, Private financial aid and/or scholarships; the financial aid award is to be applied to all institutional charges as well as other educationally related expenses (including but not limited to books), assessed to his/her account.
Student refunds are normally processed and a check sent by mail or E-Refund. Click here for more information on signing up for E-Refunds. Student accounts which have had credit card payments applied which then have excess money to be refunded will have any payment made by credit card returned to the credit card number used for said payments prior to a refund being processed by check or E-Refund. Charges that are added to a student account after a refund has been processed are the responsibility of the student. Students will not be allowed to register in future terms or get transcripts, until this balance is paid in full. The payment of credit balances due to financial aid disbursements are subject to the Refund Disbursement schedule published each semester, click here for more information. A refund takes up to one week of processing time after withdrawal, dropped classes, receipt of excess financial aid, or overpayment made on the student's account. Refunds of Parent Loans are refunded to the parent and a check mailed to the address on file for thatparent. Deduction will be made for any financial obligation due to the University. To receive a refund of less than $25 a specific request must be made to the Cashier's Office.
Personal checks in payment of fees or other obligations to Western New Mexico University will be accepted only when the amount of the check does not exceed the amount due from the student. No endorsement or statement on any check or any letter accompanying any check will be deemed an acknowledgment of full payment or accord and satisfaction, and Western New Mexico University may accept such check or payment without prejudice to the university's right to recover the balance of payment due. Communications concerning disputed debts, including any instrument or check purportedly tendered as full satisfaction of a debt, must be sent to Western New Mexico University, Attn: Cashiers, PO Box 680, Silver City, NM 88062.
RETURNED CHECKS (Paper/Electronic) or CHARGEBACKS
Any check not honored by your bank will result in a $25 returned check fee. After the occurrence, check payments will not be an acceptable form of payment. If the returned check, including e-check payments, was attempting to pay a prior term balance, your classes may be canceled. If a credit or debit card transaction results in a chargeback, a $25 chargeback fee will be assessed to your account.
CREDIT CARD USERS
Effective January 1, 2010 credit card payments are ONLY accepted online. A convenience fee may be assessed for online payments made with a credit card. (VISA, MASTERCARD, and DISCOVER ONLY)
DEFERRED PAYMENT PENALTY FEE
Student accounts will be subject to a $50 fee when payment is not received and processed by the scheduled final due date as communicated on the student's Monthly Billing Statement.
The University will pursue any and all collection efforts and practices including referring the account to a collection agency and/or attorney and reporting to the credit bureau. The account will be assessed all additional collection charges associated with the collection of the debt, including but not limited to: collection agency fees, reasonable attorney's fees, court costs and all other charges allowed by law, not to exceed: (a) 50% of the outstanding debt, or (b) the maximum allowed by law, whichever is less.
Educational and related fees are generally non-dischargeable in bankruptcy and will survive after the bankruptcy has closed. Except in certain limited situations, this means that a student will still owe the debt to the university after the bankruptcy.