- Identifying the student: Beginning as early in the semester as possible, and continuing throughout the term, instructors will identify students that are at risk of failing the course, dropping the course, or withdrawing from the University. The instructor will send an Academic Alert form to the Office of the First Year Experience.
- Contacting the student: Office of the First Year Experience staff and the Student Service Specialist will contact the student by phone, email and /or letter to arrange an initial meeting with the student. Contact will be made within two days of receipt of the Academic Alert form.
- Assisting the student: Academic Alert Team: The team will consist of an Office of the First Year Experience staff member, the Student Service Specialist, the instructor(s), and the student. If appropriate, the team may include other resources such as a counselor, tutor, or financial aid advisor. The student will be coached to actively participate in understanding and solving issues. Action Plan: With guidance the student will write a plan that identifies problems and lists specific actions the student will take to remedy each problem. The plan will include several check-in dates for follow up. Follow Up: The team will continue to meet with the student to track progress and make adjustments to the Action Plan, if necessary. Faculty and staff team members will actively engage with the student both formally and informally.
- Assessing the outcome: The Academic Alert Team will determine if continued involvement is needed and what type of continued involvement is needed. In any case, the student will be followed by the Student Service Specialist for no less than one year.